Opis posla

• Proficient interaction with a variety of online systems
• Provide accurate, valid and complete information by using the right methods/tools
• Effectively respond to customer requests and questions chat
• Deal with and help resolve any customer complaints
• Following operational procedures in every contact with the customer

Potrebne veštine

• Native Portuguese speaker with intermediate English proficiency
• Proven experience in customer support
• Familiar with CRM systems and best practices
• Strong communication skills with a customer-centric approach
• Ability to multitask, prioritize, and manage time effectively
• Excellent service orientation with a problem-solving mindset
• Working from the Office in Belgrade
• Rotating shifts

Dodatni uslovi

• Challenging and rewarding working environment
• Attractive starting salary, also potential salary growth after first three months
• Opportunity for personal and career development within the Company
• Office in the city center of Belgrade

Posao je namenjen sledećim kategorijama omladinaca:

• Studentima do 26 godina
• Nezaposlenima od 18 do 30 godina